Privacy Policy – SimWorld Central

At SimWorld Central, we understand the importance of protecting your privacy in the evolving world of virtual reality gaming. Whether you're playing immersive VR titles, interacting with multiplayer platforms, using motion-based controllers, or accessing our website and applications, we are committed to handling your data responsibly, transparently, and securely. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you use our services. By continuing to use our platform, you agree to the terms described herein.

1. Information We Collect

We collect personal data that you voluntarily provide when using our services. This may occur when you create an account, participate in online VR sessions, register for tournaments, make in-app purchases, communicate with support, or provide feedback. This information may include:

• Your full name or nickname
• Email address
• Username and password
• Date of birth or age verification
• Payment details for purchases or subscriptions
• Location information if permitted by device settings
• Any additional data you choose to provide (e.g., preferences or avatars)

Additionally, we collect technical data automatically through your use of our VR systems, software, and websites. This may include:

• Device identifiers (such as VR headset serial numbers)
• IP address and connection information
• Browser and operating system type
• Game performance metrics and error reports
• Data about in-game actions, session duration, and interactions
• Motion and orientation data provided by the VR system
• Interaction with virtual objects or multiplayer features

We may also gather usage statistics through cookies, analytics systems, and tracking technologies to better understand user behavior and improve system performance.

2. How We Use Your Information

We use the information we collect to provide and enhance our VR services. This includes:

• Setting up and managing user accounts
• Delivering access to VR content and features
• Processing payments and managing subscriptions
• Providing technical support and customer assistance
• Sending service-related messages and updates
• Personalizing gameplay experiences and user interfaces
• Developing new features, games, and interactive content
• Monitoring activity to detect fraud, misuse, or violations of our terms
• Ensuring safety, accessibility, and compatibility across VR devices

If you opt in, we may also use your email address or device ID to send you promotional messages, event invitations, special offers, or community updates. You can opt out of such communications at any time.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. We only share your information in the following circumstances:

• With trusted service providers who assist us in payment processing, hosting, analytics, customer support, or data management
• When required by law or regulation to comply with legal obligations, enforce terms of service, or respond to government requests
• If necessary to protect the rights, safety, or property of SimWorld Central, our users, or others
• With your explicit consent, for example, when linking your account to third-party services or platforms

All partners and vendors who handle data on our behalf are contractually required to keep it confidential and use it only for the purposes specified.

4. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. For example:

• Account data is kept as long as your account remains active
• Payment records are stored to meet financial and tax requirements
• Gameplay statistics may be retained for internal analytics and system improvements
• Communications with support may be archived for quality assurance

Once data is no longer needed, we securely delete or anonymize it so it can no longer be associated with you.

5. Your Rights

As a user, you have several rights concerning your personal data. These include:

• The right to access the data we hold about you
• The right to request corrections to inaccurate or incomplete data
• The right to request deletion of your personal data, under certain legal limitations
• The right to restrict or object to certain types of data processing
• The right to withdraw consent if processing is based on consent
• The right to opt out of promotional messages and communications

To exercise any of these rights, you may contact us through the official channels of SimWorld Central. We take privacy requests seriously and aim to respond within a reasonable timeframe.

6. Data Security

We take strong precautions to protect the personal data we collect. Our security measures include:

• Encryption of sensitive data during transmission
• Secure storage of user credentials and payment details
• Access controls and authentication procedures
• Regular audits and monitoring of systems
• Training our staff on data protection principles

Despite these safeguards, no digital system is entirely immune to risk. We encourage users to use strong passwords, enable two-factor authentication if available, and avoid sharing sensitive information in public areas of the platform.

7. Children’s Privacy

Our VR services are not intended for users under the age of 13 unless otherwise permitted by local law and parental consent is obtained. If we discover that we have collected data from a child without verified consent, we will promptly delete such information. Parents or guardians who believe their child has submitted personal data can contact us for immediate action.

8. International Data Transfers

Depending on your location, your information may be processed on servers located in other countries. We take steps to ensure that international data transfers are performed in compliance with data protection regulations and that your information remains secure wherever it is processed.

9. Policy Updates

We may revise this Privacy Policy periodically to reflect changes in technology, legal requirements, or service improvements. When we do, we will update the policy date and inform you of major changes through our platform or direct communications. Continued use of our services after changes are made signifies your acceptance of the updated policy.

10. Contacting Us

If you have questions about this Privacy Policy, want to submit a request regarding your data, or need support related to data privacy, please reach out to our privacy team at SimWorld Central. We are committed to being transparent, responsive, and respectful in all matters related to your personal information.